At PH Gems International, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy has been created to help you understand how we collect, use, and safeguard your Personally Identifiable Information (PII) in accordance with applicable laws, including those in the United States. PII refers to information that can be used alone or with other data to identify, contact, or locate a single person or to identify an individual in context. Please read this Privacy Policy carefully to understand how we process your data when you visit or interact with our website.
Information We Collect
When you register on our site, place an order, subscribe to newsletters, or fill out forms, we may collect: Name Email address Mailing address Phone number IP address Other relevant details that help us serve you better We collect this information to enhance your experience, process transactions, respond to your requests, and deliver personalized content.
How We Use Your Information
We use the information collected to: Personalize your experience by offering products and services tailored to your interests Respond promptly to customer service requests Process transactions efficiently Send periodic emails regarding orders, updates, or special offers
How We Protect Your Information
We take the security of your information seriously. Our website is regularly scanned for vulnerabilities, and personal data is protected through: Secure networks with limited access Encryption via Secure Socket Layer (SSL) technology Secure payment gateways — your sensitive payment information is never stored on our servers Regular monitoring to ensure safe transactions
Cookies
Yes, we use cookies to enhance your experience. Cookies are small files that store information about your activity, preferences, and shopping cart. They help us: Remember and process items in your cart Save user preferences for future visits You can configure your browser settings to block or warn about cookies, though disabling cookies may limit certain site functionalities. Even with cookies off, you can still place orders by phone.
Third-Party Disclosure
We do not sell, trade, or share your personal information with outside parties except for service providers who assist us in operating the website or fulfilling orders, as long as they agree to maintain confidentiality. We may disclose information when required by law or to protect our rights and property. Non-personally identifiable data may be shared with third parties for marketing and analysis.
Third-Party Links
Our website may include links to external websites offering third-party products or services. We are not responsible for the content or privacy practices of these sites. We encourage you to review their policies independently.
Google Advertising
Google’s advertising principles ensure users have a positive experience online. We currently do not use Google AdSense, but may consider it in the future. Learn more about Google’s policies here.
Compliance with California Online Privacy Protection Act (CalOPPA)
CalOPPA requires websites collecting personal information from California residents to clearly disclose privacy practices. We comply with CalOPPA by: Allowing users to browse anonymously Posting a conspicuous link to this Privacy Policy Notifying users of policy changes on this page Allowing users to update personal information through their account
Do Not Track Signals
We respect Do Not Track (DNT) signals and will not track or collect your browsing data for advertising purposes if you have enabled DNT on your browser.
Third-Party Behavioral Tracking
We do not allow third-party behavioral tracking on our website.
Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect personal information from children under the age of 13 and do not market our services to them.
Fair Information Practices
We follow Fair Information Practices to ensure that your data is handled responsibly. In case of a data breach, we will notify affected users within 7 business days. You have the right to seek legal recourse if data handlers fail to comply with applicable laws.
CAN-SPAM Act Compliance
We collect your email address to: Send order confirmations and updates Respond to inquiries and requests Share information about products or services Send promotional offers to our mailing list We adhere to CAN-SPAM guidelines by: Avoiding misleading subject lines or sender names Clearly identifying emails as advertisements where applicable Including our physical business address Monitoring third-party email services for compliance Honoring unsubscribe requests promptly Providing an opt-out link in every email
Opt-Out
You can unsubscribe from future emails by following the instructions at the bottom of any email you receive from us.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
PH Gems International
580 5th Ave., Suite 2404
New York, NY
Phone: (917) 412-5842
Email: info@phgemsny.com
Updates to This Policy
This Privacy Policy was last updated on August 27, 2025. We reserve the right to make changes at any time, and we encourage you to review this page regularly. Continued use of our website implies acceptance of updated terms.
Thank you for trusting PH Gems International. We are committed to ensuring your privacy, safety, and satisfaction while offering you the finest jewelry and service.
